Simply add your desired products to the cart and go to checkout (press the "Checkout" button) to complete the delivery details and payment of the order. Our store is secure and user-friendly, being able to finish the payment directly and securely from checkout. If you encounter problems please contact us directly, we are eager to help!

We accept all major debit cards, as well as Apple Pay, Google Pay, and other local payment options depending on your region. Besides that, we accept cash on delivery only for Romania.

Once your order ships, you'll receive an email with a tracking link. You can also log in to your Lunaawell account at any time to check your order status. If you can't find any information about your order, contact us directly.

We offer shipping nationwide in Romania. Shipping costs and estimated delivery times are shown at checkout. You’ll also receive full tracking details once your order is confirmed.

We want you to love your Lunaawell experience. Details about returns and refunds are available during checkout or on delivery & return policy page here. If you need help, reach out to us at hello@lunaawell.com

No account is needed to place an order, but creating one allows you to track orders, manage subscriptions and speed up future checkouts. You can easily create an account by just introducing your e-mail address (you will receive a code via email to use at login)!